http://www.guardian.co.uk/society/2008/nov/29/unpublished-
999-call-transcripts Really gripping: 999 (i.e. emergency services) transcripts. “All right, well done. How old is your mum?” “Um, I don’t know. She’s just like ... She’s just like she’s ... When I heard her make a funny noise, she was, like, just sleeping and she was, like, shivering about.” 08:10